Shaping our city

Neighbourhood Survey results: what matters most to your community

25 June 2024

What would you like to see in your neighbourhood? Is it better roads and public transport, or cleaner streets? Perhaps it’s housing support, more trees and city greening, or more cultural events.

From North Melbourne to South Yarra, the most common response is affordable housing and homelessness support.

More than 4400 people from across the City of Melbourne took part in our neighbourhood survey, sharing the issues they want prioritised in their community.

It was a record response for community consultation by the City of Melbourne, demonstrating how much our communities care about the future of the neighbourhoods where they live, work, study and play.

Fast facts about the Neighbourhood Survey

  • 10 neighbourhoods
  • 4424 respondents
  • 130 engagement activities, including:
    • 66 pop-ups at local places like parks and libraries across the city
    • 28 visits to groups to reach targeted demographics
    • 15 ‘business crawls’ to hear from owners and workers
    • 10 presentations to community organisations and resident associations
    • 6 workshops with schools and older adults with limited English
    • 5 stalls at events like Moomba and International Student Week

What matters most to our community

We ran the pulse-check survey in our 10 neighbourhoods to find out what matters most to each community – giving you the chance to help shape the future of your area and guide the council projects and services you and your neighbours value.

With cost-of-living pressures peaking, it’s no surprise affordable housing and homelessness support were high on the list for people in the CBD, Carlton, East Melbourne, North Melbourne and South Yarra.

It’s an issue we’ve long prioritised with housing projects like Make Room, which is set to provide transitional supported housing for up to 50 residents who’ve been experiencing homelessness when it opens later this year.

Passers-by consider what they value most about their neighbourhood

Many people also told us that they wanted more plants, trees and open spaces in our neighbourhoods.

We’re working hard to make this happen, through our Urban Forest Strategy, which is guiding us to increase tree canopy cover to 40 per cent by 2040 – and we know there’s always more we can do.

You also want a bigger focus on cleaner streets, waste and graffiti removal, and better roads, paths, public transport and parking.

Some of the work already underway in this space includes 24/7 cleaning and graffiti removal, which is halving response times.

Plus, our Transport Strategy is delivering new bike infrastructure, neighbourhood pedestrian and road safety improvements, and we continue to implement the Parking and Kerbside Management Plan.

A pop-up event at Federation Square

Knowing what’s important to our neighbourhoods through the survey will help us continue to focus and evolve our efforts on these important services and projects.

We will use your priorities, ideas and feedback to inform Council’s future budgets and the next four-year Council Plan.

What we heard across the neighbourhoods

10 pie charts displaying neighbourhood priorities

Read the full Neighbourhood Survey 2024 results.

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